In order for LawBase to give you the best possible technical support, please refer to the following guidelines when seeking assistance:
Only the designated contacts from your office should contact us to receive support. This is to assure that your firm has at least one person who has a direct and personal relationship with our support staff, and is therefore the most qualified to attack any issues which may arise. The preferred method to request technical support is email. This assures that we always has a clear record of any issues which need attention. (We realize that often speed is an issue, so a phone number is listed if needed.)